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Terms and Conditions

Please read these terms carefully before using UniHealth's services.

Last updated: December 21, 2025

By accessing or using UniHealth's website, services, and platform at unihealth.me (the "Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you may not use the Service.

About UniHealth

UniHealth is a Medicare enrollment platform that helps older adults find, compare, and enroll in Medicare plans. We provide:

  • Medicare plan comparison and recommendations
  • Enrollment assistance
  • Provider network verification
  • Ongoing support and plan reviews

Eligibility

You must be at least 18 years old and eligible for Medicare (or helping someone who is eligible) to use our Service. By using the Service, you represent and warrant that:

  • You are at least 18 years old
  • You have the legal capacity to enter into these Terms
  • You will provide accurate and complete information
  • You will comply with all applicable laws and regulations

Use of the Service

Permitted Use

You may use the Service for:

  • Finding and comparing Medicare plans
  • Enrolling in Medicare plans
  • Getting assistance with Medicare-related questions
  • Accessing your account and enrollment information

Prohibited Use

You agree not to:

  • Use the Service for any illegal or unauthorized purpose
  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Transmit viruses, malware, or harmful code
  • Attempt to gain unauthorized access to the Service
  • Interfere with or disrupt the Service
  • Use automated systems to access the Service without permission
  • Impersonate any person or entity
  • Collect or harvest information about other users

Medicare Enrollment Services

Enrollment Assistance

UniHealth provides assistance with Medicare enrollment, including:

  • Plan recommendations based on your needs
  • Enrollment application preparation
  • Submission of enrollment applications to Medicare/CMS
  • Provider network verification (we may call doctor's offices to verify they accept specific plans)

No Guarantees

While we strive to provide accurate information and assistance:

  • We do not guarantee enrollment in any specific plan
  • We do not guarantee that all information is current or complete
  • Medicare plan availability, benefits, and networks may change
  • Final enrollment decisions are made by Medicare/CMS and insurance carriers

Your Responsibility

You are responsible for:

  • Reviewing all enrollment information before submission
  • Verifying that enrollment information is accurate
  • Confirming enrollment with Medicare/CMS
  • Notifying us of any errors or changes

Communications

SMS and Phone Communications

By providing your phone number and opting in, you consent to receive:

  • SMS/text messages about enrollment status, reminders, and important updates
  • Automated phone calls for provider network verification (to doctor's offices)
  • Phone calls from us regarding your enrollment (with your consent)

Message and data rates may apply. You can opt-out of SMS by replying STOP. You can opt-out of phone calls by contacting us or updating your preferences.

Email Communications

We may send you emails about:

  • Your account and enrollment status
  • Important updates and deadlines
  • Service announcements
  • Marketing communications (you can opt-out)

Disclaimers

No Medical or Legal Advice

UniHealth provides information and assistance with Medicare enrollment. We do not provide:

  • Medical advice or diagnosis
  • Legal advice
  • Financial advice
  • Insurance agent services (we are not licensed insurance agents)

You should consult with qualified professionals for medical, legal, or financial advice.

Limitation of Liability

To the maximum extent permitted by law:

  • UniHealth shall not be liable for any indirect, incidental, special, consequential, or punitive damages
  • Our total liability shall not exceed the amount you paid us in the past 12 months (if any)
  • We are not liable for enrollment decisions made by Medicare/CMS or insurance carriers

Contact Us

If you have questions about these Terms, please contact us:

UniHealth

Website: unihealth.me

Phone: 1-855-916-8009

These Terms and Conditions are effective as of December 21, 2025 and apply to all users of UniHealth services. We may modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last Updated" date. Your continued use of the Service after changes become effective constitutes acceptance of the updated Terms.